Dimerco (TWSE: 5609) announced today that its Board of Directors has approved the retirement of President George Chiou, effective on September 30, 2025, upon reaching the mandatory retirement age. The Board has appointed Jeffrey Shih, Chief Executive Officer of Dimerco Express Group, to succeed him as President.
Jeffrey began his career with Dimerco in Taipei, Taiwan, in 1988. He later served as the San Francisco Branch Manager and subsequently as the General Manager from 1991 to 2003. After spending two years as the Sr. Director of Supply Chain with Vizio, Jeffrey transitioned back to Dimerco’s North America regional office in 2005 as the Marketing Director. He then advanced to the role of Vice President and Global Account Manager in 2012. In 2016, he relocated to Singapore to manage the Southeast Asia region.
In 2019, Jeffrey was appointed as a member of the Executive Management Board (EMB), focusing on air freight. Later, he transferred back to the Dimerco US subsidiary in July 2022, assuming the role of Chief Executive Manager of the EMB and President of the Dimerco US subsidiary. As of December 2023, Jeffrey has been appointed as the Chief Executive Officer, responsible for leading and overseeing the management of Dimerco Express Group.
Mr. Shih stated that Dimerco positions itself as “the most competitive global logistics service provider.” He further outlined the Group’s strategic resources, growth roadmap, and future development plans as follows:
Leveraging AI in Digital Transformation
Dimerco is using AI to boost efficiency, compliance, and customer service. By automating documentation and customs processes, Dimerco plans to cut processing time by 30–50% over the next 3 years. Advanced risk analytics will identify potential disruptions and recommend solutions. Multilingual AI tools will eliminate language barriers, accelerating cross-border operations and improving customer satisfaction.
Strategic Geographic Expansion
Through clear market positioning, Dimerco has built a global network of over 150 locations in key niche markets, including 130 across the Asia-Pacific region. To respond to China–US tensions and the rising investments by Taiwanese enterprises in the USA, Dimerco is also expanding in high-growth regions like the USA, Mexico, and Brazil, helping customers extend their reach with its proven expertise.
Sound Financial Management
Dimerco is committed to maintaining a flexible and resilient financial structure. Operating in 16 countries, the company benefits from a diverse currency portfolio that provides natural hedging advantages. With a balanced import and export business, Dimerco further enhances its financial stability. In addition, our finance team closely monitors exchange rate trends to effectively mitigate foreign exchange risks.
Talent Development and Organizational Agility
Dimerco is investing in its people to build an agile and knowledgeable workforce, ensuring the team is well-equipped to meet clients’ needs and sustain long-term growth. By enhancing management capabilities and teamwork, Dimerco ensures it can adapt quickly to market dynamics and deliver consistent, high-quality service globally.
ESG Execution and SAF Partnerships
Dimerco is advancing its ESG goals with Sustainable Aviation Fuel (SAF) projects in partnership with Hong Kong-based airline, Cathay Pacific, reinforcing its commitment to greener logistics and innovative solutions that reduce environmental impact while delivering exceptional service to clients worldwide.
In fact, for the fourth year in a row, Dimerco was named to Inbound Logistics’ G75 Green Supply Chain Partner list celebrating supply chain leaders who demonstrate excellence in sustainable practices.
Asia-Pacific Strategy: Powering Growth through Local Expertise
Dimerco’s growth continues to be anchored in its strategic presence across Asia-Pacific — a region central to evolving global trade flows and reshoring efforts. Founded in Taiwan in 1971, Dimerco’s mature logistics operations across Southeast Asia (45 years) and India (15 years) have proven invaluable as more companies expand production beyond China as part of a “China Plus One” strategy.
“Expanding into new markets is challenging without local knowledge,” said Mr. Shih. “Whether you’re relocating to Vietnam, Malaysia, Thailand, India or another country, regulations, customs processes, freight capacity, and logistics infrastructures are all different, Dimerco’s local experts help customers navigate this complexity, enabling faster, more reliable expansions. We are the ‘on-switch’ for a China Plus One strategy.”
Navigating Tariff Complexities with Confidence
One area where Dimerco’s consultative approach has proven vital is trade compliance, particularly among U.S. importers trying to understand the financial and supply chain implications of shifting U.S. trade policies.
“Companies are struggling to navigate the new tariffs and the related business impact. It requires analysis work and they just don’t have the resources to do it,” says Mr. Shih. “Our new U.S. Trade Compliance Advisory Service gives these companies a practical, budget-friendly solution to manage trade-related risk and save money – all at a fraction of the time and cost of management consultants offering the same service.”
Digital Marketing to Promote Value Services
Dimerco aims to be a trusted partner, not just a service provider, by using a 360 marketing approach to build deeper relationships with customers and develop solutions based on their needs. This approach also attracts new prospects who recognize Dimerco’s strengths in addressing challenges that arise from the China Plus One strategy and US trade tensions — such as factory relocation, warehousing site selection, FTZ warehousing, customs brokerage, and trade compliance support
Forward Outlook
Dimerco’s historical strength in air freight service, its largest business unit, is now complemented by its rapidly growing ocean freight and contract logistics business. The company’s logistics network has expanded to more than 300 locations in 64 countries. 130 of Dimerco’s 150+ company-owned offices are in Asia-Pac.
About Dimerco
Dimerco Express Group integrates air and ocean freight, trade compliance, and contract logistics to enhance global supply chain effectiveness. The majority of Dimerco’s logistics projects connect Asia’s key manufacturing hubs with North America and Europe. From its roots as an air freight forwarder in Taiwan in 1971, Dimerco now operates 150+ offices, 80 contract logistics sites, and 200+ strategic partner agents worldwide.