Medical device logistics coordinates the transportation, storage, distribution, customs, and delivery of medical devices and equipment. These operations require careful handling, precise shipment timing, full visibility into inventory and shipment status, and compliance with additional regulatory scrutiny and specialized shipping requirements.

Dimerco provides logistics services that support the entire lifecycle of a medical device, including international multimodal shipping, expedited shipping, temperature-controlled logistics, warehousing and distribution, customs brokerage, and time-critical service parts logistics.

Dimerco helps manufacturers navigate the customs and compliance requirements that can delay medical device shipments at the border. Depending on the market and product, these may include product classification, health certificates, import licenses and device registration, dangerous goods declarations, pre-shipment notifications, and country of origin documentation. Dimerco’s customs teams can pre-audit shipping documentation before departure to help identify potential issues, reduce the risk of customs holds, and keep time-sensitive medical equipment moving.

Dimerco provides temperature-controlled logistics to help maintain product integrity throughout a shipment’s journey using temperature-controlled containers, icing and re-icing services, and climate-controlled warehousing. The appropriate cold chain solution depends on the product’s required temperature range and shipping requirements.

Dimerco protects sensitive medical devices through careful pre-planning based on each product’s unique handling and temperature requirements. Depending on the shipment, services may include specialized protective packaging, real-time monitoring of in-transit temperature, vibration, and tilt, and contingency planning for potential disruptions. These measures help reduce the risk of physical damage, temperature excursions, and other issues that could compromise sensitive medical equipment in transit.

• Yes. Dimerco offers expedited options including Next Flight Out (NFO), charter flights, and hand-carry services for time-critical medical shipments. During the COVID-19 pandemic, Dimerco managed temperature-controlled testing-kit shipments from South Korea to New York in under 48 hours, door to door.

Yes. Dimerco supports medical device and equipment distribution with inbound and outbound warehousing, bonded warehousing, Free Trade Zone (FTZ) services, inventory management, and order fulfillment capabilities.

Dimerco provides global service parts logistics for time-critical medical equipment parts, helping position and distribute replacement parts to support equipment uptime and aftermarket service requirements.

Yes. MyDimerco provides real-time shipment tracking and 24/7 visibility, including advanced tracking down to the purchase order or item level.

Dimerco combines five decades of medical equipment logistics experience with deep Asia-Pac expertise, reliable freight capacity, and specialized capabilities for high-value, sensitive equipment. Medical device and equipment manufacturers benefit from:

• Experience handling high-value, sensitive equipment. Dimerco regularly handles large, multi-million-dollar shipments in the semiconductor and healthcare industries.
• Consistent, high-quality execution. Dimerco is ISO-certified across most of its worldwide locations, helping ensure standardized processes and consistent service.
• Customs and compliance expertise. AEO status across China and many other countries can support faster, more secure international shipping through priority customs clearance, simplified customs processes, and fewer security- and safety-related controls.
• Strong Asia-Pac logistics expertise. Dimerco has 130+ offices across Asia-Pac, providing extensive local market expertise and connections between manufacturing hubs in Asia and markets worldwide.
• Reliable freight capacity from Asia. Dimerco is a top 25 freight forwarder with major Asia-based air and ocean carriers, helping customers access capacity for shipments from Asia to North America and Europe.
• Real-time shipment and inventory visibility. The MyDimerco portal provides real-time access to shipment status and inventory at any time, on any device.
• An agile operating model. Dimerco can respond quickly to supply chain disruptions, helping medical device manufacturers protect supply continuity.

Yes. Dimerco specializes in shipping large, highly sensitive medical equipment, including machines valued in the millions of dollars. Dimerco can manage the entire shipping process door to door, including specialized packaging and crating, international transportation, customs clearance, and last-mile, white-glove delivery within the customer’s facility.