FAQs about Dimerco
Answers to the most common questions we hear from companies about our services
Can you deliver the capacity we need?
How important will we be to your business?
Will you be flexible to accommodate any special requirements we may have?
Can you service our needs across different regions?
We can help you ship anything, from anywhere, to anywhere. Our 300+ offices in 67 countries include 130+ Dimerco-owned freight forwarding offices and 80 logistics centers. We are strategically focused on the Asia-Pac region, North America and Europe. Visit our Global Logistics Network section to learn about Dimerco’s focus markets.
How do you ensure consistent services across all offices?
What quality designations and certifications has your company achieved?
Can I easily access data and reports on my shipments that are up-to-date and accurate?
Get anytime, anywhere visibility – on any device. Status on shipments and inventory is kept up to date within our integrated operating system, the Dimerco Value Plus System®, and made available to you through your MyDimerco portal. You are always in touch and in control of your supply chain. We call it mobile intelligence. MyDimerco gives you access to a wide range of data and reports:
- Milestone alerts (which trigger emails to key parties)
- Customized reports on volumes, tonnage, costs
- Shipping documents stored in the Dimerco document cloud
- Billing data, showing invoices and status