Home » Framework Partners with Dimerco Contract Logistics to Support Rapid Launch

Framework Partners with Dimerco Contract Logistics to Support Rapid Launch

About Framework

Founded in 2020, Framework Computer Inc. is an American laptop computer manufacturing start-up that focus on building planet-friendly laptop computers designed to be easy to upgrade, customize, and repair. Today, Framework’s business scope covers the United States, Canada, the United Kingdom, Germany, France, Ireland, Austria, the Netherlands, Australia, Belgium, Spain, Italy, and Taiwan.

★★★★★ 

“The Dimerco team moved fast, ramping up both space and labor as needed. They are the right size partner for us – large enough to handle our significant requirements, but not so large that bureaucracy slows them down.”

Lauren Mitchell

Head of Logistics, Framework

Challenge

Before Framework’s direct-to-consumer launch, global demand for its products was already high, so the company sought a third-party logistics partner that could ramp up quickly to support this growth.

Dimerco’s Contract Logistics team was chosen to handle order fulfillment for consumers in North America, Europe, and a growing number of other countries from one of Dimerco’s Taiwan distribution centers.

Consumer electronics, Laptop Computer

Keys to Success

Rapid Implementation
Efficient Operations
Dimerco optimized operations through system implementation and process optimization to handle higher order volumes with faster processing and streamlined workflows.
Strategic Location
Smarter Inventory Management
Through systematic inventory control and the introduction of new tools like integrated pick lists and batch picking, Dimerco enhanced inventory accuracy and warehouse handling capabilities.
Framework Key to Success
Digital-First Integration
By integrating eWMS, mobile apps, and automated systems, Dimerco supported Framework’s digital evolution. Deploying MyDimerco and visual operation tools also elevated both internal management and customer experience

Fast Facts

Since Framework launched its first product, Dimerco has helped the company bridge the distribution network globally and continuously provided comprehensive warehousing solutions.
Framework manages thousands of SKUs with 15-20 SKUs per order, far more complex than typical e-Shipments with just 1-3 SKUs.
The customized warehousing solutions helped Framework triple its outbound volume from 30 to 100 orders per day through improved warehousing and packing efficiency.

Results

Dimerco successfully supported the launch by scaling up labor and space, maintaining over 99% order picking accuracy, and establishing a collaborative approach that enables staff to work as one integrated team.

“As a fast-growing, venture-funded startup, we need an agile, scalable distribution operation. Dimerco was the perfect fit for us operationally and culturally, helping us to launch new products and then scaling up to support our steady growth.”

Lauren Mitchell, Head of Logistics, Framework

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