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Indonesia Market Focus

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Indonesia Freight Forwarding and 3PL Services

Let Dimerco provide the logistics support you need to trade efficiently with Indonesia-based customers and suppliers – and even use Indonesia as your Asia-Pac hub for eCommerce distribution. With our joint venture partner, Uniair Cargo, we have offices and logistics operations throughout the country, including Jakarta, Semarang, Surabaya and Batam. We operate bonded warehouses at key airports and seaports, and our bonded logistics center in Marunda Center is the first and only eCommerce Boned Logistics Warehouse in Indonesia.

Do you need freight forwarding and 3PL logistics services in Indonesia?

Dimerco can ship your freight between Indonesia and anywhere in the world. We are particularly strong in shipping between Indonesia and the entire Asia-Pac region, including China.

Market Entry 1989
Offices 6
Services

3PL logistics services in Indonesia include:

  • International air and ocean freight, including door-to-door and charter service
  • Ocean consolidation & deconsolidation
  • Transshipment
  • Customs brokerage
  • Cargo insurance
  • IOR/EOR capability
  • Warehousing & distribution
  • LCL/FCL trucking throughout Indonesia, including specialized cargo
  • Last-mile delivery across the country
  • Project logistics
  • Bonded Logistics Center and eCommerce Fulfilment Center (PLB Ecommerce)
  • In-house support
Special Accreditations
  • ISO 9001:1997 Certified by ISOQAR, UK
  • TAPA
  • CTPAT
  • IATA
  • AEO-S
  • Best PPJK, KPU Awards
Specialized Solutions

Specialized 3PL logistics services in Indonesia include:

Contract Logistics
We provide a variety of warehouse-based services, including bonded/non-bonded warehousing, distribution center operations, vendor managed inventory (VMI), reverse logistics and after-sales logistics.

Project Logistics
We handle projects – including dangerous goods, heavy machinery and oversized cargo/vehicles – that require careful attention and handling during the shipping process.

eCommerce Order Fulfillment
Dimerco recently opened Indonesia’s first and only eCommerce Bonded Logistics Center (BLC). The 10,000+ sq m bonded warehouse provides an integrated, multimodal transport service for faster eCommerce fulfilment and reduced costs. The new facility utilizes eCommerce+ for rapid clearance and manages domestic deliveries, typically with a lead time of 1-3 days compared to direct B2C deliveries, where standard lead time is up to 14 days. In a bonded warehouse such as Dimerco’s BLC, B2B2C shipments achieve faster customs clearance and there is no requirement to pay duty and tax in advance – giving you a major cash-flow advantage.

Frequently Asked Questions

How is the storage charge calculated at CGK Airport?

The first 2 days count as 1 day of storage payment. After that, charges are calculated per day per kg, including weekends and national holidays.

Who can import to Indonesia?

Importers must have an importer of record in Indonesia and ensure the product complies with Indonesian regulations. Required documents include an import license, TIN number, commercial invoice, packing list, power of attorney, and any relevant import restrictions and documentation based on the HS code.

What documents are needed for import duty exemption in Indonesia?

A certificate of origin obtained before importation can qualify for import duty exemption. Forms E, D, AK, AI, AHK, or JIEPA are required based on the country of origin. For more information, check with you Indonesia 3PL.

What types of commodities can be exported from Indonesia?

With the right documents and procedures, various commodities can be exported such as dangerous goods (DG), garments, eCommerce items, live animals, and other general cargo. Work with your India logistics service provider for prepare the right documents.

What is the lead time for ocean customs clearance in Indonesia?

When the customs inward manifest is provided, and all documents are complete and import duties paid, the lead time is approximately:
• FCL Green Line: 1-3 days after ATA Vessel.
• FCL Red Line: 7-10 days after ATA Vessel and inspection completed.
• LCL Green Line: 3-5 days after ATA Vessel and cargo available at the CFS Warehouse.
• LCL Red Line: 5-7 days after ATA Vessel, cargo available at the CFS Warehouse, and inspection completed.

What is the lead time for air customs clearance in Indonesia?

After duties and tax are paid, the lead time for customs clearance is approximately:
• Green Line: 1-2 days after duty and tax are paid.
• Red Line: 5-7 days after duty and tax are paid.

Can Dimerco handle shipments with an ATA Carnet?

Yes, we can handle ATA Carnet shipments with advance notice and detailed information, including event organizer details. Contact Dimerco for Indonesia 3PL Services under this scheme.

Can we import used goods to Indonesia?

Yes, under Regulation 36/2023, a wider range of used goods can be imported, including those not available domestically, for recovery after natural disasters, and for production purposes, provided they meet Indonesian regulations and have the necessary HS code and import permits.

Can you provide an Importer of Record (IOR)?

No, the importer must obtain the IOR themselves.

Do you provide services to obtain a Surveyor Report for importation to Indonesia?

Yes, we can assist in obtaining a Surveyor Report and guide you on compliance requirements.

Can Dimerco Indonesia handle eCommerce fulfillment?

Yes, Dimerco, with its Indonesia subsidiary, Uniair Cargo, was the first to establish a bonded logistics center in Indonesia, located in Bekasi outside of Jakarta. The facility is specifically for fulfillment of electronically traded goods. The model is known in Indonesia as PLB Ecommerce (Pusat Logistik Berikat). Learn more about this solution here: e-commerce fulfillment service in Indonesia

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