About the Company
A leading US provider of replacement parts for European vehicles imports products from Europe, Asia, and South America. Managing a vast catalog of parts with complex customs requirements, the company depends on efficient import operations to maintain product availability and support its nationwide distribution network.
★★★★★
“Historically our industry has been paper-based, but we knew it was unrealistic to manage this level of detail manually. We sought an experienced partner that could help us automate the import filing and customs clearance process with full accuracy and compliance.
Company Executive
Challenge
The company’s import program involved thousands of products, multiple commercial invoices per shipment, and hundreds of HTS codes for each customs entry. Combined with ongoing IEEPA tariff changes, preparing customs documentation manually had become increasingly time-consuming, labor-intensive, and prone to errors.
Dimerco was chosen for its customs brokerage expertise and ability to automate complex import filing processes while maintaining full compliance and data accuracy.
Keys to Success
Intelligent Process Automation
Dimerco’s DIMBOT automatically validates part numbers, HTS codes, and countries of origin, significantly reducing manual data entry.
Customs Compliance Expertise
Automated validation combined with customs brokerage review helps ensure accurate filings while minimizing delays and inspection risks.
Streamlined Document Workflow
By digitizing document preparation and data transfer, Dimerco reduced repetitive manual tasks and improved operational efficiency.
Fast Facts
Reduced entry prep time by 90+%
Eliminated 30+ hours of manual processing time each week through automation.
Reduced errors that trigger delays and customs inspections.
Results
By automating customs entry preparation and document workflows, Dimerco helped the customer improve import efficiency, reduce processing errors, and strengthen customs compliance.
“By automating the process, we’ve improved our margins 2% – 3%. That’s huge for us.”
A Leading US Auto Parts Provider
