About the Company
A leading manufacturer of commercial swimming pool equipment, with products used in large aquatic facilities, public fountains, and water displays. To support its supply chain strategy, the company shifted most of its contract manufacturing operations from China to Vietnam.
Challenge
The company had no prior experience operating in Vietnam, creating a need for a logistics partner with strong local expertise to support a smooth production transition.
In addition to managing the shift itself, the company also needed dependable Vietnam-to-U.S. freight management and full customs brokerage support for imports into the United States.
Vietnam-to-U.S. Logistics Support
Dimerco was selected to ease the transition and provide an integrated logistics solution covering Vietnam-to-U.S. ocean freight, air freight when needed, U.S. customs brokerage, and domestic trucking from Los Angeles to the company’s manufacturing facility in the Midwest.
With local coordination in Vietnam and close communication across regions, Dimerco helped the customer maintain continuity during the production shift.
Keys to Success
Local Expertise
30+ years of in-country experience ensured a smooth manufacturing transition with zero disruption.
End-to-End Supports
A fully integrated solution connected ocean freight, air freight, customs brokerage, and domestic transportation.
Cross-Regional Coordination
Teams in Vietnam and the U.S. worked as one to maintain reliable supply chain performance.
Fast Facts
Supported the relocation of production from China to Vietnam
Managed ocean freight from Vietnam to the United States.
Delivered real-time shipment tracking and weekly performance reporting via MyDimerco.
Results
Since the move from China to Vietnam for production, this pool equipment company has enjoyed a reliable flow of products, leading to high satisfaction levels for its own customers. Dimerco takes the stress out of managing distant offshore production through consistent service excellence and constant feedback on shipment status.
