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Malaysia Market Focus

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Malaysia Freight Forwarding and 3PL Services

Dimerco offers integrated freight forwarding and contract logistics solutions in Malaysia to support trade with your customers and suppliers. Our 6 company-owned offices are strategically located in cities along the country’s West Coast, with warehouses located in a free commercial zone to help delay or avoid duty payments. We offer a one-stop, multimodal logistics solution for electronics, heavy machinery, oil and gas, and personal protective equipment (PPE) manufacturers – including considerable project logistics work for oversized cargo.

Do you need 3PL services Malaysia?

Dimerco established offices in Malaysia in 1984 and, since then, has built strong relationships with carriers, vendors and local authorities here to give you the freight capacity and logistics know-how you need to succeed.

Market Entry 1984
Offices 7
Services

Malaysia freight forwarder and 3PL services include:

Special Accreditations
  • ISO 9001:2015
  • TAPA FSR
  • CTPAT
  • IATA
Specialized Solutions Cross Border Road Freight (FTL/LTL)
Safe, secure transport with armed personnel on board to/from China, Singapore, Thailand, Laos and Vietnam. This trucking service gives you a cost-effective alternative to air freight for intra-Asia shipments.

Contract Logistics
As a Malaysia 3PL, we offer bonded/non-bonded warehousing, distribution center services, vendor managed inventory (VMI), reverse logistics, and after-sale logistics.

Project Logistics
We handle projects – including dangerous goods, heavy machinery and oversized cargo/vehicles – that require careful attention and handling during the shipping process.

GPS Tracking
24/7 real-time tracking that provides SOS alert, panic button, immobilizer and fleet management.

Transshipment Hub
Malaysia can be your hub for merge-in-transit and cross dock processes to speed transit times.

Havi Logistics faced a major challenge during peak season, but Dimerco’s expertise in air freight ensured our shipments arrived on time. Their ability to secure multiple flights and handle high volumes was instrumental in meeting the overwhelming demand.

Representative
HAVI Logistics

Dimerco’s expertise has been a game-changer for our Penang shipments since 1990. Their strong carrier relationships secured lower container rates, and the direct routing ensured faster, more predictable ship times. We can now confidently rely on ocean freight, significantly reducing our reliance on air freight and overall shipping costs.

ITW Meritex Sdn Bhd

Our experience with Dimerco at the Port of Tanjung Pelepas has been consistently positive. They offer competitive rates and reliable operational service, making them a great partner for our consol box shipments.

Roland Hoo
Logistics Manager
Global Supply Chain Providers of Textile & Garment Manufacturing​

The project, completed ahead of schedule in about nine months, benefited from Dimerco’s expertise in export/import formalities and truck space optimization. Their team ensured a smooth transition and was crucial in meeting our relocation milestones, and we are very satisfied with their support.

Project Manager
IT Infrastructure Manufacturing Company

Frequently Asked Questions

Does Dimerco Malaysia have its own bonded warehouse?

No, but we partner with a bonded warehouse that handles storage, pick & pack, stock control, and distribution services.

How many custom brokerage agents are allowed for each company?

Each company can have up to 5 agents

How long does customs clearance take for ocean shipments in Malaysia?

Usually, it usually takes 2-3 days (Depends on vary location in Malaysia) upon complete documentation received, exclude Shipment involve Import Licence or custom examination

How can an importer apply for a permit or license for controlled items?

Importers can apply directly through Government Agencies or via an agent. We always encourage importer to check the correct HS Code prior importation and get Import permit to be apply respectively before any importation into Malaysia. Work with your Malaysia 3PL Service Provider

Why is my shipment classified as a rejected import?

There are three main reasons:
• Misrepresentation: Declaring an item incorrectly to avoid duties or restrictions.
• Undervaluing: Stating an item’s value as less than it is to reduce duties or avoid restrictions.
• Omission: Failing to declare all items in the shipment, which is considered smuggling if discovered during inspection.

What is a Licensed Manufacturing Warehouse (LMW)?

An LMW is established under section 65A of the Customs Act 1967, to carry out manufacturing activities including warehousing of Raw Materials and finished goods, at the same time, LMW companies are also allowed to carry value-added activities subject to compliance. It is intended to cater for export-oriented Industries. Should you need assistance on its application, please contact our specialist in Malaysia.

How do I get an HS code for a product in Malaysia?

You can search for the HS Code of your product here: Malaysia Customs Website. For assistance, consult your Malaysia 3PL services provider or Dimerco’s certified custom specialist.

Why is the HS Code important?

A correct HS Code will ease down your importation into Malaysia, and it is a must as a compliance of Royal Custom Malaysia Regulations and avoid unnecessary penalty. At the same time, a correct HS code will help to identify correct tariff rates, sales tax and exercise duty (IF ANY) for any product. In short, accurate classification of HS Code is essential to avoid delays, penalties and incorrect payment of duty and taxes to Malaysia government.

What is the difference between a Free Zone, Free Commercial Zone, and Free Industrial Zone?

A Free Zone is a specific area where business can operate with minimal custom checks and tax exemption for international trade. Basically In Malaysia we have 2 types of Free Zone : Free commercial zone (FCA) & Free Industrial Zone (FIZ)

  • Free Commercial Zone: Area created to promote commercial and trade activities in Malaysia. Which include activities like trading (excluding retail), breaking bulk, grading, repacking, relabelling, and transit. No retail trading can be allowed in FCZ, except Rantau Panjang Free Zone, Stulang Laut Free Zone, and Bukit Kayu Hitam free zone.
  • Free Industrial Zone: Gazetted area for manufacturing which produce product for Export.
Why is complete paperwork necessary for customs clearance, and who is responsible for it?

Complete paperwork ensures smooth import/export processes and includes all required documents for customs examination, duty payment, and shipment delivery. The shipper is responsible for providing these documents, including correct HS Code for custom clearance process.

Why is it necessary to have an appointed agent or authorized broker for customs clearance?

According to Section 90 of the Customs Act 1967, it is mandatory to appoint an agent or authorized broker to act on behalf of the shipper or consignee for matters related to the declaration and clearance of goods. This appointment must be approved by customs upon the submission of complete documentation to the Royal Malaysian Customs Department. The approval lead time varies depending on the specific location within Malaysia.

How many seaports does Malaysia Have?

Malaysia has 6 main ports. Learn more about Malaysia’s port here: Get to know Malaysia’s Ports

Can Dimerco Malaysia handle plant relocation?

Dimerco Malaysia has an extensive experience in relocating manufacturing plants. Check out this blog on Dimerco Malaysia in action: Manufacturing Plant Relocation from Singapore to Malaysia

Malaysia Articles

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