Artificial intelligence (AI) applications in logistics have recently become a key point of market interest, which has also led to fluctuations in certain logistics stocks. Dimerco stated that while AI presents significant opportunities to enhance operational efficiency, true competitiveness in international logistics does not rest on a single technological tool. Rather, it is built upon a professional framework grounded in regulatory compliance, risk management, and global collaboration.
Dimerco stated that domestic transportation optimization typically focuses on route planning and resource allocation efficiency. However, international logistics encompasses multi-jurisdictional regulatory compliance, capacity allocation, export controls, customs declarations, and coordination across local operating networks. It is a system fundamentally built upon regulations, trust, and accountability. While AI can streamline processes and enhance forecasting capabilities, it must be integrated with long-established professional judgment and risk management expertise.
Catherine Chien, Chairwoman of Dimerco Express Group stated, AI serves as an amplifier of capabilities rather than a substitute for professional expertise in international logistics and global supply chain operations. True competitive advantage arises from the integration of professional competence and data intelligence.
Dimerco emphasized that the value of international logistics lies not only in efficiency but also in stability and predictability. Gross margin structures fundamentally reflect the value of compliance capabilities and risk management, rather than mere operational differences. The role of technology is to strengthen professional expertise and reinforce existing risk management.
Based on this framework, Dimerco has allocated 3.5% of its gross profit annually to digital transformation and intelligent upgrades since 2023 enhancing data integration and operational intelligence to improve global supply chain visibility and operational stability, while further optimizing decision-making quality and risk management standards. Meanwhile, Dimerco has obtained ISO 27001 and NIST Cybersecurity Framework certifications, ensuring information security and risk control are strengthened alongside its digitalization initiatives.
Moving forward, Dimerco will continue advancing its network optimization and data governance capabilities, supporting global supply chains with improved transparency, stability, and resilience in an evolving global trade environment.